Trig

Support

Trig is made by one person. Email gets read, and questions about the app usually get an answer within a couple of days.

Get in touch

HoosierGooseCo@gmail.com

For bug reports, please include your iPhone model, your iOS version, and what you were doing when it happened. That is usually enough to find it.

01 Getting started

On first launch Trig asks about your race, what you are running now, roughly how fast you are, and which days you can train. Five screens. Nothing asks for a weekly mileage total, because most runners do not carry one in their head.

If you let Trig read Apple Health, it fills most of that in from your last eight weeks of runs. Every pre-filled answer stays editable — you know things the data does not, like a move or a layoff.

02 Permissions

Apple Health

Trig asks the first time you use something that needs it, never on launch. Access is read-only, and the app holds no permission to write to Health at all.

Calendar

Only used to notice when something clashes with a planned session. Trig never adds, edits, or deletes an event.

Location

Used to look up the temperature and dew point where you run. Decline it and Trig still builds and adapts your plan — you lose the heat guidance, not the app.

03 Why does my pace look wrong?

Your training paces come from one thing: the fastest hard effort Trig knows about, either the one you entered or the best qualifying run in your Health history. Everything else is derived from it, so a wrong input there moves every session.

If the paces look far off, check that number first — an easy run logged as a hard effort, or a walk recorded as a run, will drag the whole plan slow.

Trig predicts from what you have actually done, not from your goal. That is deliberate. A plan built on a time you have not run yet is a plan built on nothing.

04 Changing your race or your goal

Race date, distance, goal, and available days can all be changed after the plan exists. Trig rebuilds the block around what is left of the runway rather than trying to keep the old shape.

If the time you want is further away than the training runway allows, Trig will say so once, with the numbers, and let you choose what to do about it. It will not quietly build something else and let you find out on race day.

05 A run did not appear

Trig reads completed runs from Apple Health rather than recording them itself, so a run has to be in Health before Trig can see it.

  1. Check the run is in the Health app under Browse → Activity → Workouts.
  2. Confirm Trig still has Health access (section 02).
  3. Open the workout history screen once — that is what triggers a fresh read.

Runs already recorded before you installed Trig are picked up too, going back eight weeks.

06 Your data

Trig has no account and no server. Everything lives in a single file on your iPhone, and deleting the app deletes it. Your Health and Calendar data belong to those apps and are untouched — Trig only ever read them.

Full detail is in the privacy policy.

Because nothing is stored anywhere else, there is no backup and no restore. If you are moving to a new iPhone, use an encrypted iPhone backup so the app's file comes across with it.

07 Coming from HeatPace

Trig is the same app, renamed and expanded. The heat model is unchanged — the same maths HeatPace shipped with. Everything else was built around it: the training plan, the coach, calendar-aware rescheduling, race prediction, and readiness.

Updating from HeatPace keeps your data. There is nothing to migrate.

08 Reporting a bug or asking for something

Both go to the same address, and both are genuinely welcome. Trig is early, and the useful reports so far have all come from people describing what they expected to happen and what happened instead.

HoosierGooseCo@gmail.com